Privacy Policy
This policy explains how [Firm name] ("we", "us") uses personal information on avontaxguide.co.uk. We are the data controller under UK GDPR and the Data Protection Act 2018.
Information we collect
- Details you send us through the contact form or by email, such as your name, email address, phone number and message.
- Technical data such as IP address, browser and pages visited, collected through cookies and analytics (see our Cookie Policy).
How and why we use it
- To reply to your enquiry (legitimate interests, or steps before entering a contract).
- To provide accountancy services if you become a client (contract, and legal obligations such as anti-money laundering checks).
- To understand and improve the website (consent for non-essential cookies).
Sharing
We do not sell your data. We share it only with providers who help run our services, such as website hosting, email and accounting software, and with HMRC, Companies House or others where the law requires it. Advertising partners such as Google may receive data through cookies if you consent.
How long we keep it
Enquiries that do not lead to work are deleted after [12] months. Client records are kept for [6 years] after the engagement ends, as the law requires.
Your rights
You can ask to see, correct or delete your data, object to its use or ask us to restrict it, and withdraw consent at any time. Contact us at [email]. You can also complain to the Information Commissioner's Office at ico.org.uk.
Contact
[Firm name], [address], Bristol. Email: [email].